Shipping & Returns
FLAT RATE SHIPPING $5.95
Lolly Ella currently only ships within the United Sates.
6706 ORCHARD LAKE RD
WEST BLOOMFIELD, MI 48322
Merchandise must be returned within 7 days of delivery for WEB CREDIT or EXCHANGE. Items must be in “New, Unaltered and Unused Condition with the Original Packaging”.
Original sales invoice must accompany returns.
ALL SALE ITEMS ARE FINAL SALE. NO RETURN OR EXCHANGE.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us will qualify for a refund, exchange, or store credit within 7 days of delivery.
Refunds/Exchanges/Web Credits are contingent upon inspection of item(s) once we receive it.
Shipping & Handling Charges that have incurred are Non-Refundable.
We are not responsible for lost or stolen merchandise.
Items Returned to us AFTER 7 DAYS and WITHOUT contacting LE Jewelry will NOT qualify for a Web Credit or Exchange.
This policy only applies to Purchases made from www.LollyElla.com
NO RETURNS, EXCHANGES OR WEB CREDITS WILL BE ACCEPTED AT THE STORE LOCATION.
Simple Steps to Return a Product
for Exchange or Web Credit
To request a return or exchange, please email us at firstname.lastname@example.org:
FIRST Specify if you would like an exchange or web credit. If you would like to exchange an item for something else onwww.LollyElla.com, please include the item(s) name.
SECOND Please include the following information in your email:
• Your order number.
• Name of item/s to be returned.
• Reason for exchange/web credit.
THIRD Your exchange or web credit will be processed within 7 business days.